support@mainhub.com

Privacy Notice 

Last Modified: June 20, 2025

NOTE: This Privacy Notice is drafted in English. If this Privacy Notice is offered in any language other than English it shall be for information purposes only and, in case of conflict between the English-language version and any translation thereof, the English-language version will prevail.

Introduction

Aylo Freesites Ltd (hereinafter “we”, “us” or “our”) operates the website www.mainhub.com  (hereinafter “Mainhub”) and is the controller of the information collected via Mainhub.

This Privacy Notice aims to give you information on how we process your Personal Data, when you visit Mainhub.

Please read this Privacy Notice carefully, as your access to Mainhub signifies that you have read and understand all terms within this Privacy Notice.

We respect your privacy and are committed to protecting your Personal Data.

Scope

This Privacy Notice applies to information we process:

  • on Mainhub; and
  • on your communications with Mainhub via email.

For the purposes of this Privacy Notice, “process”, “processed” or “processing” means any operation or set of operations performed on Personal Data or on sets of Personal Data (excluding disclosure thereof), whether by automated means, including one or several of the following operations: collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, alignment or combination, restriction, erasure, or destruction. Information on disclosure of Personal Data or of sets of Personal Data may be found in the “Disclosure of Your Personal Information” section below.

 

The Data We Process About You

“Personal Data”, or “Personal Information”, means any information about an individual from which that person can be identified by. It does not include Personal Data that has been anonymized or aggregated.

When you visit Mainhub, we may process, different kinds of Personal Data, which we have grouped together as follows: 

  • Online forms and communication Data. We process contact data, such your email address, and other information that you send to us via email, such as information provided in the context of support requests or any other inquiries, and our internal complaint handling system. 
  • Activity Data. We process information about you such as the referring web page from which you arrived on Mainhub from and the total number of Mainhub visitors.
  • Technical Data. Includes information about the network that you connect your device to, including your IP address, device characteristics and device software, time zone setting location, and information from cookies and similar technologies. See section “Cookies and Automatic Data Collection Technologies” for more details. 

We may process your data to produce and share aggregated insights that do not directly or indirectly identify you and are not associated with you.

The Sources from Which We Process Personal Information

 We use different methods to collect Personal Information about you including:

  • Direct interactions: Information that you provide in your discretion for a specific function.
  • Automated technologies or interactions: As explained in the section below on “Cookies and Automatic Data Processing Technologies”, we set cookies and other automatic techniques to process activity data when you visit Mainhub.

Purposes for Which We Process Your Personal Information

Generally, we use information that we collect about you or that you provide to us, including Personal Information, for the purposes described below:

  • Communication and handling of requests. We process Online forms and communications Data and other information necessary to respond to and resolve any of your requests. 
  • Analytics. To determine whether visitors of Mainhub are unique, or whether the same visitor is visiting Mainhub on multiple occasions, and to monitor aggregate metrics such as total number of visitors and demographic patterns.

Our Legal Bases under Canadian and European Union (EU) Privacy Law

To the extent required by applicable laws, we rely on several lawful bases to use your data in these ways. This means we process your Personal Information only when:

  • You provide your consent to do so for a specific purpose: for example, when you allow us to send you e-mails(s) in response to your requests. You may withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any collection, use, processing, or disclosure that occurred prior to the withdrawal;
  • It is necessary to comply with legal obligations: for example, we may be required to collect, use, or disclose your information in connection with civil, criminal, corporate, taxation, regulatory matters, or litigation;
  • It satisfies a legitimate interest which is not overridden by your data protection interests: for example, to keep Mainhub safe and secure from fraud and illegal activities;
  • It is used for tasks carried out in the public interest: for example, to combat unlawful behavior where it is in the public interest to do so and where the public interest is laid down by applicable law.

Depending on the circumstances, we may rely on different legal bases when processing your same information for different purposes. If you reside outside the European Economic Area (“EEA”), Switzerland or the United Kingdom (“UK”), the legal bases on which we rely may differ from those listed above.

Disclosure of Your Personal Information

We disclose your Personal Information when necessary to perform the services or for other purposes set out in this Privacy Notice. When we disclose your Personal Information, we usually rely on our legal obligation to do so or on our legitimate interest (e.g., operating Mainhub), so long as it doesn’t outweigh your interests or your consent, except when expressly stated otherwise below in the paragraph “To comply with the law or protect our rights or the rights of third parties”. Disclosure of your personal information may also involve transfers of your Personal Information outside the EEA. To the extent that we need to transfer Personal Information outside the EEA, we will do so according to the section “Transfers of Your Personal Information to Other Countries”. The parties to whom we may disclose your Personal Information include: 

  • Our contractors and/or employees. To provide our services to you, our employees and/or contractors may receive access to your Personal Data only on a need-to-know basis. Such employees and contractors abide by confidentiality obligations. 
  • Our corporate group.  To the extent this is necessary for the purposes described in this Privacy Notice. You acknowledge that in some cases, members of our corporate group might be established or run their services outside the EEA. 
  • Our Service Providers. To our authorized service providers that perform certain services on our behalf. These services include mainly analysis about how visitors use Mainhub. These service providers may have access to Personal Information needed to perform their functions but are not permitted to share or use such information for any other purposes. Where required under applicable laws, we entered into data processing agreements with such service providers to ensure that Personal Information is only processed securely within our instructions.
  • Legal successors. We may disclose all categories of Personal Information we process to a buyer or other successor in the event of a merger, acquisition or sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Such transactions may be in our legitimate interest, particularly our interest in making decisions that enable our business to develop. 
  • To comply with the law or protect our rights or the rights of third parties. We access, preserve and share Personal Information with regulators, public authorities, law enforcement, government agencies, out-of-court dispute settlement bodies or others where we reasonably believe such disclosure is needed to: 
  1. comply with any applicable law, regulation, court order, legal process, government or public authority requests
  2. detect, prevent, or otherwise address illegal or suspected illegal activities, security, or technical issues. 
  3. protect against harm to the rights, property or safety of our company, our visitors, our employees, or others; or 
  4. to maintain and protect the security and integrity of Mainhub or infrastructure. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.

We may disclose your information to third parties for the above purposes where necessary to comply with our legal obligations, to perform a task in the public interest (where the public interest is laid down by applicable law), or under our legitimate interests and the interests of the public, including as part of investigations or regulatory enquiries to detect, investigate and prosecute illegal activity.

Cookies and Automatic Data Collection Technologies

As you navigate through and interact with Mainhub, we use automatic data collection technologies to collect Activity Data. The technologies we use for this automatic data collection include use of cookies, which are small text files that are stored in your web browser or downloaded to your device when you visit a website.

We currently use the following types of cookies, which are set by Mainhub:

  • Essential cookies. These cookies are necessary for the functioning of the Website and cannot be switched off in our systems as they enable core Website functionality. They are used to carry out the transmission of a communication (e.g. load balancing cookies), provide you with the requested services or are set in response to actions made by you, such as setting your privacy preferences (UI customization cookies).
  • Analytics cookies. These cookies allow us to recognize and count the number of visitors and to see how visitors use and explore Mainhub. These cookies help us to improve Mainhub, for example by ensuring that all visitors find what they are looking for easily.

We use Google as a service provider to collect and analyze information about how visitors use Mainhub, including by collecting website activity data through first-party cookies set by our domains, and third-party cookies set by Google. The information generated by Google Analytics about your use of the Website (including your IP address) may be transmitted to and stored by Google on servers in the United States pursuant to standard contractual clauses approved by the EU and the adequacy decision of the EU Commission C (2023) 4745 confirming an adequate level of data protection in the US under the EU-US Data Privacy Framework and applicable national extensions (for example the UK Extension to the EU-US Data Privacy Framework). Because we activated IP anonymization for Google Analytics, Google will anonymize the last octet of a particular IP address and will not store your full IP address. Google will use the information only to provide Google Analytics services to us and will not use this information for other purposes.

You can learn more about how Google uses data here. You can opt-out of Google Analytics by visiting the Google Analytics opt-out page.

For more information on how we use cookies, please refer to our Cookie Notice, available here.

Your Choices About How We Collect, Use and Disclose Your Personal Information

We strive to provide you with choices regarding the Personal Information you provide to us.

  • You can choose not to provide us with certain Personal Information. Please note that not providing us with certain Personal Information could affect our ability to satisfy your request. For example, if you exercise your right to be informed, we may need additional information to verify your identity, to ensure that Personal Data is not disclosed to any person who has no right to receive it. If you choose not to provide this additional information, we may not have sufficient information to identify you and therefore may not be able to respond to your request.
  • The Cookie Banner can be utilized to customize your cookie preferences. The Cookie Banner will record when you have consented to our cookies. Your Cookie Banner selection will be kept only for the specific session. The Cookie Banner specifically controls the functionality, analytics, and advertising cookies set by using Mainhub. Strictly necessary cookies cannot be disabled, nor can the tool be used to block cookies on third party websites linked from our website. You can access the Cookie Banner anytime by clicking on the “Manage cookies” option that is located at the footer of Mainhub.

Note that we may process your Personal Information on more than one lawful ground depending on the specific purpose for which we are using your data.

California Rights and Choices

As of January 1, 2020, the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (‘CPRA’), provides California residents (“Consumer(s)”) certain rights with respect to their Personal Information, as this term is defined under the CCPA. In addition to the rights that we state under this Privacy Notice, and subject to the exceptions found under the CCPA, Consumers have the right to:

  • Opt-out of the sale of their Personal Information, should we sell their Personal Information;
  • Be informed of certain information concerning our collection and use of their Personal Information;
  • Appoint an agent to exercise their rights provided for by the CCPA, provided that a duly executed notarized power of attorney is presented and provided that the agent has information deemed sufficient to allow us to verify the identity of the Consumer in question and to locate his/her information in our systems;
  • Not be subjected to discrimination for the exercise of these rights. We will not deny California residents the use of our service, neither will we provide a different level or quality or services for exercising any of their CCPA rights, unless as permitted under the CCPA.

You can exercise your rights by sending an email to us at privacy@mainhub.com with the subject line “CCPA Request.” If you need assistance regarding the exercise of your rights, you can also send an e-mail at privacy@mainhub.com to help you with the process.

Resident’s Rights – Jurisdictions in the United States, Where Applicable

We do not sell, trade, or exchange visitors’ Personal Information with anyone for money.

Notice to Law Enforcement

The following information serves as a guideline for law enforcement officials seeking disclosure of records. You may serve us a valid court order, subpoena, search warrant or equivalent legal or official administrative document by respecting the following conditions:

  • The document(s) is uploaded, and all required fields have been filed out adequately on our platform for Legal Service Process located at: https://legalservice.aylo.com/legal/datarequest;
  • The document(s) you are serving is correctly issued to Aylo Freesites Ltd by a valid court of law or equivalent legal or administrative authority to us;
  • The document(s) is also sent by mail at the following address: 195-197 Old Nicosia-Limassol Road, Block 1 Dali Industrial Zone, Cyprus 2540.

We reserve the right to refuse online service through Mainhub, namely in cases where the above requirements are not met and require formal legal service at the above address. In such an event, you will be notified. We may raise or waive any legal objection or right available, in our sole discretion.

Transfers of Your Personal Information to Other Countries

We may share the information we collect globally, across our corporate group and with our service providers and other third parties. Transfers are necessary for a variety of reasons, including our operation and provision of the services stated in this Privacy Notice to fix, analyze, and improve our Website. Whenever we transfer Personal Information to countries outside the EEA and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Notice, as permitted by the applicable laws and based on appropriate mechanisms.

Where applicable, we rely on decisions of the European Commission, known as “adequacy decisions,” recognizing that certain countries offer a level of protection of Personal Data that is essentially equivalent to the EEA. 

In other situations, we rely on standard contractual clauses approved by the European Commission (and the equivalent standard contractual clauses for the UK, where appropriate) or on derogations provided for under the applicable law to transfer information to a third country.

Retention of Personal Information

We will only retain your Personal Information for as long as necessary to fulfil the purposes we processed it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Data, we consider several factors, including what Personal Data we are processing, the risk of harm from any unauthorized disclosure, why we are processing your Personal Data and whether we can achieve this outcome by another means without having to process it.

Where we no longer need to process your Personal Information for the purposes set out in this Privacy Notice, we will delete your personal information from our systems. 

For more information on data retention periods, please see the section “Contact Information” below on how to contact us. 

Where permissible, we will also delete your Personal Information upon your request as explained in the section “Your Rights Related to Your Personal Information”.

Changes to Our Privacy Notice

We keep our Privacy Notice under regular review. The scope is to address any new legal requirements, technical developments, or add more clarifications in the cases that are needed.

Although we may attempt to notify you when any material changes are made to this Privacy Notice,  you are expected to periodically review the most up-to-date version of our Privacy Notice, which will be posted at this location, so you are aware of any changes, as they are binding on you.  If we change anything in our Privacy Notice, the date of change will be reflected in the “Last Modified” date mentioned in the heater of this Privacy Notice.

Our Policy Towards Minors

Mainhub prohibits minors from accessing or using its platform in any way. Mainhub is forbidden to persons under the age of eighteen (18) or the applicable age of majority in the jurisdiction from which Mainhub is accessed. We do not knowingly collect Personal Information from minors. If you become aware that a minor has provided us with Personal Information in any way, inadvertently, fraudulently or erroneously attempted to provide us such information with the intent to access Mainhub, please contact us at support@mainhub.com or at privacy@mainhub.com to remove such information immediately.

Your Rights Related to Your Personal Information

Subject to local law and applicable legal requirements and exemptions, you have certain rights regarding your personal data:

  • Right of access. You have the right to receive information on the Personal Data we hold about you and how such Personal Data is used, as well as a copy of your Personal Data;
  • Right to rectification. You have the right to rectify inaccurate Personal Data concerning you;
  • Right to be forgotten. You have the right to delete/erase your Personal Data;
  • Right to data portability. You have the right to receive the Personal Data provided by you in a structured, commonly used, and machine-readable format and to transmit this Personal Data to another data controller;
  • Right to object. You have the right to object to the use of your Personal Data where such use is based on our legitimate interests or on public interests; 
  • Right to restriction of processing. You have the right in some cases to restrict our use of your Personal Data; and
  • Right to file a complaint. If you are in the EEA or the UK, you also have a right to file a complaint with your local data protection authority.

If we ask for your consent to process your Personal Data, you have the right to withdraw your consent at any time with effect for the future. Note that, in that case, you may no longer be able to use several functionalities on Mainhub or access Mainhub in some cases.

You can exercise your rights or to request us to help you with the process by sending us an e-mail at support@mainhub.com. Please note that we have one (1) month to respond to your request. 

Please note that, in some cases, to adequately verify your identity or your authorization to make the request, we may require you to provide additional information. If you refuse to provide us with this information, we may not have sufficient information to identify you and therefore may not be able to respond to your request.

Contact Information

If you have any questions about this Privacy Notice or our information-handling practices, please contact us at privacy@mainhub.com.

You may also contact us at 195-197 Old Nicosia-Limassol Road, Block 1 Dali Industrial Zone, Cyprus 2540, Phone: +357 22662 320, Fax: +357 22343 282.

Our Data Protection Officer can be contacted at the following email address: dpo@mainhub.com.